SOS Violence Conjugale promotes an approach that respects the autonomy of victims. The counselor does not make decisions on behalf of the individuals but supports them in their efforts, which is essential for allowing victims to maintain some control over their situation.

Counselors assess the needs of the victims and attempt to address them in the best possible way. These needs may include housing, information, listening, assistance with procedures, legal support, material and food aid, support in their relationship with their children, etc. The counselor can take steps to find resources that meet the victims' needs (e.g., a direct transfer to a shelter, external domestic violence services, a women's center, etc.). SOS Violence Conjugale also has an updated list of shelters with available rooms. This eliminates the need to call multiple shelters to check for availability.

The ability to communicate in writing is a significant advancement for people who are hard of hearing or have difficulties with verbal communication. The "quick exit" option adds an essential layer of security for victims who may fear for their safety online.

However, regarding shelters, there are still gaps for transgender, non-binary individuals, or those who do not identify as cisgender men. There are currently no shelters specifically for LGBTQ+ communities, for example. Unfortunately, there is still ambiguity in shelter regulations regarding whether gender-diverse individuals are welcome.

People with disabilities are very welcome in shelters. SOS Violence Conjugale can refer them to resources that will be accessible to them. Additionally, hard-of-hearing individuals can communicate with SOS Violence Conjugale in writing by sending an email or a text message. Although SOS Violence Conjugale indicates that people with disabilities are welcome, it would be beneficial to provide more specific details about accessible resources. For example, information on the physical accessibility of shelters or specific support services for people with disabilities would be useful.

On the SOS Violence Conjugale website, there are highly relevant interactive questionnaires that help determine if there are violent behaviors or control issues in our intimate and family relationships. SOS Violence Conjugale has also published 23 articles on the website addressing domestic violence. These texts vary in length from three to ten minutes of reading and are written very clearly. The articles cover several topics, including post-separation violence, children in the context of domestic violence, recognizing various signs of domestic violence, the escalation of domestic violence, and more. Access to relevant and well-written information can help victims recognize signs of violence and understand the steps to take.

Additionally, SOS Violence Conjugale offers promotional, awareness, and intervention tools in the form of posters, information sheets, or infographics. This material is very inclusive and accessible. Indeed, it is free, available in 13 languages, and distributed throughout Quebec.

On the website, there is a "quick exit" option that directs users to a weather site with a single click. This "quick exit" feature is used for security purposes for victims of domestic violence.

If you are a subscriber of Les 3 sex* and you are familiar with this tool, we encourage you to complete an evaluation in the comments below. For any comments, questions, or concerns, we encourage you to email the Les 3 sex* team.